These Terms & Conditions (“Terms”) govern your access to and use of the AI Knowledge Base Platform (“AIKB” or the “Platform”) provided by Interversial System of Systems Pty Ltd (“we”, “us”, “our”). By accessing or using the Platform, you agree to be bound by these Terms.
“Client” means the organisation that has entered into a subscription agreement for the Platform. “Subscription” means the right to access and use the Platform under the agreed per-employee or other licensing model. “Service” means the provision of access to the Platform, related onboarding, support, and updates as defined in the subscription.
Upon acceptance of a subscription, we grant the Client a limited, non-exclusive, non-transferable licence to access and use the Platform during the subscription term. Use is subject to payment of fees and compliance with these Terms.
Clients are responsible for all authorised and unauthorised use of their accounts. Clients must ensure that users comply with these Terms, applicable laws, and internal security protocols. Clients must maintain the confidentiality of account credentials.
Subscription fees are payable in advance as agreed. Fees are non-refundable except as required by applicable law. We may change fees on renewal with reasonable notice. Clients are responsible for taxes associated with subscriptions.
All intellectual property rights in the Platform, including software, documentation, and technology (“IP”), remain our sole property or that of our licensors. The Client retains ownership of its data and content uploaded or generated within the Platform. No IP rights are transferred except as expressly provided.
We process personal data in accordance with our Privacy Policy. Clients must ensure that they have lawful bases to provide data to the Platform in compliance with applicable privacy laws (e.g., POPIA, GDPR). We are not responsible for Client content or personal data compliance beyond the controls we provide.
The Service may be subject to service level commitments as agreed in a separate service level agreement (SLA). We do not guarantee unconditional availability; planned maintenance and factors beyond our control may affect access.
Each party agrees to maintain the confidentiality of information marked as confidential or that should reasonably be considered confidential. Confidential information does not include information that is publicly known or independently developed.
We warrant that we will provide the Service in accordance with applicable professional standards. Except as expressly provided, the Platform is provided “as is” without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the maximum extent permitted by law, our liability under or relating to these Terms is limited to the subscription fees paid by the Client in the preceding twelve (12) months. We are not liable for indirect, special, or consequential damages, including loss of data, revenue, or profits.
Clients agree to indemnify and hold us harmless against third-party claims relating to Client content, misuse of the Platform, or breach of these Terms, except to the extent caused by our gross negligence or wilful misconduct.
Either party may terminate a subscription for cause if the other materially breaches these Terms and fails to cure within a reasonable period. Upon termination, access to the Platform will cease, and we may delete Client data in accordance with our data retention practices unless otherwise agreed.
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising under or relating to these Terms shall be subject to the exclusive jurisdiction of the High Court of South Africa (Cape Town Division).
We may update these Terms. We will provide notice of material changes. Continued use of the Platform after changes constitutes acceptance of the updated Terms.
For inquiries regarding these Terms, contact: ai_your_enterprise@interversialsystemofsystems.com .